Warranty Coverage
We provide professional warranty service for all sold juicer products. The warranty covers all non-human-induced product performance failures, structural abnormalities and functional faults during normal household use, ensuring that users can use the product stably and safely.
Warranty Rules
During the valid warranty period, if the product has quality problems or performance faults under normal use, maintenance and household environment, we provide free maintenance and after-sales repair services. All warranty services are based on normal household use scenarios, excluding commercial intensive use scenarios.
Exclusions from Warranty
The following situations are not covered by the warranty service: product damage caused by human collision, fall, improper operation and private disassembly; failure and damage caused by non-compliant use and abnormal power environment; normal wear and tear of consumable parts; product damage caused by external force factors such as natural disasters.
Warranty Application
Users who need warranty service can submit applications through the website official contact channel, and provide valid order information and product fault descriptions. We will review the application in a timely manner and arrange professional after-sales technical support and maintenance services.
Service Upgrade
We always optimize the warranty service system, improve after-sales technical support capabilities, and strive to provide users with more reliable and comprehensive product quality protection and after-sales guarantee services.
